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Terms of Service

DISCLAIMER: Neither amztracker.com, nor its operators are affiliated with or funded by amazon.com in any way.

This Terms of Service is an agreement between you (“you” or “User”) and AMZTracker.com Limited (“AMZ Tracker” or “we”), describing the terms and conditions which you accept by using our Website located at www.amztracker.com or AMZ Tracker application (“AMZ Tracker Services”).

By using AMZ Tracker Services, you signify your acceptance of this agreement. If you do not agree to this agreement, please do not use AMZ Tracker Services. Your continued use of AMZ Tracker Services following the posting of changes to this agreement will be deemed your acceptance of those changes.

We have the discretion to update this Terms of Service at any time. We encourage you to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Terms of Service periodically and become aware of modifications.

  1. Service. AMZ Tracker is a software tool helping Amazon sellers boost their sales through comprehensive optimization on product listings on Amazon. There are multiple the features for AMZ Tracker. Note: All the data we track is either open to everyone who can visit Amazon websites or authorized by information owners.
  2. User. If you want to get AMZ Tracker services, you can go to www.amztracker.com or Chrome Web Store or Apple App Store. In addition, to get AMZ Tracker Services, you must provide your name (real or unreal), valid email address and any other information we or Chrome Web Store or Apple App Store requests to complete your payment and downloading.
  3. Account. If you create an account on www.amztracker.com or AMZ Tracker application, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
  4. We consider the person or business entity in whose name the account is registered in to be the owner. In addition, you hereby agree to the following terms:

    • a) AMZ Tracker just permit a human to open an account, and “bots” or other automated methods are not permitted. If you want to open an account, you must be must be a human;
    • b) You must be at least 18 years of age, or an emancipated minor, or possess legal parental or guardian consent;
    • c) You must personally and manually create your account without using any automated means; except the auto-complete feature in your website browser, and not allow any Third Party to use your information to create an account;
    • d) When you register your account, you must provide your legal full name, valid email address, zip code, and any other necessary information we request ;
    • e) You are responsible for your own conduct and activities on, through or related to Our Service. If there is any unauthorized use of your account, you must immediately notify us of any unauthorized use of your account.
  5. Charge and Cancellations
    • A) Price. Our charges related to AMZ Tracker Services are posted on our Website at www.amztracker.com and may be changed from time to time.
    • B) When you subscribe for a pricing package of AMZ Tracker services, your account will be bounded with your Credit Card (Credit Card is the only payment source we accept.). At this moment, the page will jump to the third party payment platform, and the platform may require you providing your Card Number, Expiration Date, Security Code in order to pay for the pricing package. After subscribing successfully, you can obtain an trial account.
    • NOTE: YOUR PEYMENT TAKES PLACE IN THE THIRD PARTY PAYMENT PLATFORM, IT IS IMPOSSIBLE FOR US TO ACCEPT OR BE INFORMED OF THE INFORMATION RELATED TO YOUR CREDIT CARD. So you are responsible for maintaining the security of your account and password. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE FROM YOUR FAILURE TO COMPLY WITH THIS SECURITY OBLIGATION.
    • C) You will get a free trial period up to 7 days after subscribing successfully for a pricing package, and after the free trial period, you will be a formal “Member”. After the free trial period, your trial account will automatically upgrade into a paid account and the third party payment platform will automatically deduct the fees in advance from your Credit Card according to the pricing package you have subscribed.
    • D) Cancellations.
    • All cancellations need to be made at least 24 hours before the free trial expires to ensure you will not be charged. If you do not cancel your subscription in time, you will be charged.
    • You can cancel subscription at any time, however, refunds due shall depend on the circumstances. If you want to apply for a refund, you can contact our support team. In addition, successful cancellations logged by our system will issue an email to you.
    • Monthly Service Plan payments shall be due for any month on the same date, or the closest date in that month, to the day you signed up with us and made your first monthly payment. You must terminate your Monthly Service Plan at least 24 hours prior to the next monthly due date in order to avoid being charged for that month. If you subscribe for a pricing package of Monthly Service Plan and you desire to apply for a refund for the current month’s fees, within 10 days after payment, refunds due will be calculated on a pro rata basis according to your having used AMZ Tracker Services in the current month, however, since the 11th day after payment, applications for refunds will not be approved.
    • Annual Service Plan payments shall be paid in full upon subscription. The process of cancellations is same as a monthly Service plan. If you subscribe for a pricing package of Annual Service Plan and you desire to apply for a refund for the annual fees, within 10 days after payment, refunds due will be calculated on a pro rata basis according to your having used AMZ Tracker Services in the current year, and between the 11th day to 30th day after payment, we will charge a month’s fee, however, since the 31th day after payment, applications for refunds will not be approved.
    • NOTE: All refunds will deduct the service fees charge by the third-party payment platform.
  6. Payments. As long as you're an AMZ Tracker paid plan subscriber or have an outstanding balance with us, you shall provide us with a valid payment source and authorize us to deduct the monthly or yearly charges against that payment source. You shall replace the information for any payment source that expires with information for a different valid payment source. Anyone using a payment source represents and warrants that he or she is authorized to use that payment source, and that any and all charges may be billed to that payment source and won’t be rejected. If, for some reason, we’re unable to process your payment, we’ll try to contact you by email so you may provide us with an alternate payment source. Failure to perform payment shall construe as material breach of this Agreement.
  7. Trial Service. You need not to pay for the 7 days trial service, and at the same time, you just can use limited features of AMZ Tracker during trial period, for example, you cannot use Sales Promotion.
  8. Rapidservice and Disclaimer. Rapidservice is one of features of AMZ Tracker, which provide a instant communication tool for formal Members of AMZ Tracker and their customers on Amazon. When using the Rapidservice, you shall pay particular attention to your personal information or any other confidential information. We are not responsible for any adverse consequences during the communication between you and others.
  9. Termination. We may suspend our Service to you at any time by giving Notice to you, with or without cause. Only if we terminate your account without cause, will we refund you a pro-rated portion of any plan prepayment. Once your account is terminated ( If you don’t log in to your account for 12 or more months, we may treat your account as “terminated”) , we will permanently delete your account and all the data associated with it from our Website.
  10. Vipon. When using our Vipon service, you must ensure that all discount codes are fully working, AMZ Tracker will not be held responsible for faults or errors caused by user negligence. You shall not violate the Vipon user policy, or AMZ Tracker will suspend, cancel or ban your account.
  11. Mutual Non-Disparagement Covenant. You agree that you will not, at any time, make directly or indirectly, any oral or written public statements that are disparaging of us, our products or services, and any of our present or former Team. We (limited to its officers and directors) agrees that we will not, at any time, make, directly or indirectly, any oral or written public statements that are disparaging of you. Disparagement shall be defined as any oral or written public statements that impugn the qualities, character, honesty, integrity, morality, business acumen or abilities of the subject matter. The Parties acknowledge and agree that it would be difficult or impossible to determine with absolute precision the amount of damages that would or might be incurred as a result of a party's violation of this covenant. The Parties agree that the liquidated damages in the amount of $5,000 per violation provided under this Contract are in lieu of actual damages and are the Parties' reasonable estimates of fair compensation for the Losses that may reasonably be incurred by each violation of this covenant.
  12. Member Warranties.
  13. You agree not to :

    • a) send Unsolicited Bulk Mail (SPAM) or other communications;
    • b) upload, post, email, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
    • c) send or transmit pornography or other sexually explicit communications, communications offering to sell illegal goods or services, communications that violate the related laws of Hong Kong, or marketing or commercial communications without permission;
    • d) infringe on any third party’s ownership rights by using any material in your uploads or transmissions that is not owned or licensed by you. This includes text, photos, graphics, and other content;
    • e) use any misleading or incorrect names, addresses, email addresses, subject lines, photographs, content or other information on the Website or in any communications or transmissions sent using Our Service;
    • f) breach or circumvent any laws, third party rights or our systems, policies, or determinations of Your account status;
    • g) use any robot, spider, scraper or other automated means to access our Service for any purpose;
    • h) harvest or otherwise collect information about members without their consent; and
    • i) upload or transmit harassing, offensive, obscene, defamatory, threatening, or malicious content or communications.
  14. Disclaimer of Warranties. TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAW, we OFFERS THE WEBSITE AND SERVICES AS-IS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING THE WEBSITE OR ITS SERVICES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE. We DO NOT WARRANT THAT THE FUNCTIONS OR CONTENT CONTAINED ON THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  15. Intellectual Property
    • As long as you use AMZ Tracker services, we grant you a limited, non-transferable license to use AMZ Tracker Intellectual Property for the purpose of using AMZ Tracker services.
    • The AMZ Tracker Website and Applications, its original Content, features, functionality (including look), and Service Content (“Intellectual Property”) remain the property of AMZ Tracker and are protected by Hong Kong and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. You shall not acquire any intellectual property rights under this Agreement except the limited right to use as set forth above. You agree to not copy, modify, create derivative works of, publicly display, publicly perform, or republish any of our copyrighted material. The term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, ad words, and interactive features generated, provided, or otherwise made accessible on or through AMZ Tracker.
    • For the materials you upload to or transmit to AMZ Tracker, You represent and warrant that you either own or have permission to use them, and you grant us a non-exclusive worldwide license to use or disclose your materials only as we see fit and/or describe in these Terms and our Privacy Policy.
  16. Privacy Policy. AMZ Tracker may use and disclose your information according to our Privacy Policy (The Privacy Policy will be posted on the website.)
  17. Attorneys Fees. In any legal action between the parties concerning this Agreement, the prevailing party shall be entitled to to recover damages, other relief may be awarded, its costs and expenses, including reasonable attorneys fees, litigation costs, subpoena costs.
  18. Indemnity. You will indemnify us (and our officers, directors, agents, subsidiaries, joint venture and employees) against any claim or demand, including legal fees and costs, made against us by any third party due to or arising out of your breach of this Agreement, or your infringement of any law or the rights of a third party in using the Site and Site Services.
  19. Governing Law and Jurisdiction. This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Hong Kong. The courts of Hong Kong shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).
  20. Force Majeure. We shall not be liable for any failure of or delay in the performance of this Agreement for the period that such failure or delay is due to causes beyond our reasonable control, including but not limited to acts of God, war, hackers, third party internet providers, government orders, power failures, nuclear destruction, Armageddon or any other force majeure event.
  21. Captions. The section headings in this Agreement are provided for convenience only and are not to be considered in the interpretation of this Agreement.
  22. Waiver. Our failure to act with respect to an anticipated or actual breach by you or others does not waive our right to act with respect to subsequent or similar breaches. Nothing in this section shall exclude or restrict your liability arising out of fraud or fraudulent misrepresentation.
  23. Amendment. We may change this Agreement from time to time, and any updated versions of this privacy policy will be posted on our Site. Please check it regularly. Changes to this Agreement are effective as of the stated "Last Update Date" and your continuously using the Site on or after the Last Update date will be deemed as your acceptance of, and agreement to be bound by, those changes. The latest agreement will replace all the previous agreements.
  24. Assignment. The purchase, sale, assignment or transfer of any accounts is prohibited. You shall not assign any of your rights under this agreement to anyone else.
  25. Entire Agreement. This Agreement together with Our Privacy Policy and any additional terms you have agreed to constitute(s) the entire agreement with respect to its subject matter and constitutes and supersedes all prior agreements, representations and understandings of the Parties, written or oral.
  26. Severability. In the event that any of the provisions contained in this Agreement shall, for any reason, be declared or held to be unreasonable, unlawful, unenforceable or otherwise invalid in any respect, such term or provision shall be deemed modified to the extent necessary to make it enforceable, and in no event shall such declaration or holding affect the validity of any other provision of this Agreement, all of which provisions shall continue in effect in accordance with their terms.
  27. Notice. All notices to You will be effective when we send it to the last email or physical address you gave us or posted on our Website (You consent to receive communications from us electronically, and we will communicate with you in a variety of ways, such as by e-mail, text, or by posting notices and messages on this Website). Any notice to Us will be effective when delivered to us at: [email protected]

If you have any question about this Agreement or our service, please contact us at [email protected]